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Documentation

Comprehensive guides and tutorials

Browse our detailed documentation covering all features, API references, and best practices.

Contact Us

Get in touch with our team

Use our contact form to reach out. We'll get back to you within 24 hours on business days.

FAQ

Frequently asked questions

Find quick answers to the most common questions about our platform and services.

Common Questions

Quick answers to frequently asked questions. View all FAQs →

How does the token system work?

Short inputs hit a floor of ~4 tokens for analyze (base cost plus ~0.1 token per selected entity type). Above 1 000 characters at GUI defaults the cost scales at roughly 1 token per 312 characters. The exact cost is shown before every operation. The Free plan includes 200 tokens per 30-day cycle.

Learn more about tokens →

What languages does anonym.legal support?

We support 48 languages including English, German, Spanish, French, Italian, Portuguese, and 42 more. RTL languages (Arabic, Hebrew, Persian, Urdu) are fully supported. Powered by spaCy, Stanza, and XLM-RoBERTa NLP engines.

View language details →

Is my data secure with anonym.legal?

Yes. We never store your original text. All processing happens on ISO 27001-certified servers in Germany. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256-GCM).

View security details →

Can I use the API?

Yes — API access is available on Basic, Pro, and Business plans. The Free plan is web-only. Check our API documentation for integration details, authentication, and code examples.

View API documentation →

How do I get started?

Create a free account to get 200 tokens per cycle. No credit card required. Follow our quick start guide to analyze and anonymize your first document in minutes.

Quick Start Guide →

Need More Help?

Visit our comprehensive documentation for detailed guides, tutorials, and troubleshooting.

Visit Documentation

About this page

We update this page when our platform or the law changes.

Read our founder note for how we work.

Each change shows up in the timestamp at the top.

Related reading

We follow these rules

  • GDPR (EU 2016/679).
  • ISO/IEC 27001:2022.
  • NIS2 (EU 2022/2555).
  • HIPAA safe harbor under 45 CFR § 164.514(b)(2).

Our promise

We do not sell your data.

We do not train models on your text.

We store your files in Germany.

You can delete your account at any time.

You own your work.

Where we run

Our servers live in Falkenstein, Germany.

We use Hetzner. They hold ISO 27001 certification.

All data stays in the EU.

Backups run every day.

Need help?

Email support@anonym.legal.

We reply within one business day.

How we test

We run a full check suite on every release.

Each surface gets its own sweep script and report.

Human reviewers spot-check the output each week.

We track recall and precision on a labelled set.

Bad runs block the deploy.

What we never do

  • We never sell your information to third parties.
  • We never train models on what you upload.
  • We never keep your work after you delete it.
  • We never share keys with any outside firm.
  • We never run ads inside the product.

Plans in plain words

We sell credits, not seats.

One credit covers one short job.

Long jobs use a few credits each.

You can top up at any time.

Unused credits roll over each month.

Read the plans page for current rates.

Who built this

A small team of engineers and lawyers built this.

We ship from Europe and work in the open.

Our founder note spells out why we started.

Where to start

How the parts fit

A browser add-on cleans text inside Chrome.

A Word plug-in handles drafts in Office.

A small desktop tool works on whole folders.

An agent protocol link feeds large models safely.

All four share one core engine and one rule set.

Words from our team

We started this work after a lunch about cookies.

One friend kept getting odd ads on her phone.

We asked why a court file leaked through a draft.

We sketched the first build on a napkin that week.

By month three we had a tiny demo for a friend.

She used it on her first case the next day.

Common questions we hear

Can the tool read scanned PDFs? Yes, with OCR.

Does it work on long files? Yes, in small chunks.

Can I roll my own rule set? Yes, save it as a preset.

Does it run offline? The desktop build runs offline.

Do you keep my files? No, the cloud build wipes after each run.

Will it learn from my work? No, we never train on inputs.

A short tour of the workflow

Upload a file or paste a snippet of prose.

Pick the entities you want gone from the draft.

Choose a method: replace, mask, hash, encrypt, or redact.

Press run and watch the side panel show each hit.

Skim the result and tweak any rule that misfired.

Save the cleaned file or send it to a teammate.